Dynamics 365 for Retail
Engage every shopper, everywhere
Unify digital, in-store, and back-office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.
1. Drive unified commerce
Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience.
2. Create a modern store experience
Manage stores efficiently, increase sales, and instantly adapt to the changing needs of your customers.
3. Effectively manage merchandising
Improve ROI and product demand by centrally managing merchandising—including product information, categories, assortment, and pricing.
4. Optimize operations through insights
Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights.
5. Innovate with a modern and adaptable platform
Drive innovation at global scale with an application that’s easy to tailor, extend, and connect to other apps and services that you already use.