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Microsoft Dynamics 365 Othaim Case Study

Microsoft Dynamics 365 empowered Al Othaim Markets to unify operations, optimize workflows, and drive seamless scalability. 

Watch how they transformed their business.

THE CHALLENGE

Disconnected Systems,
Slower Growth, Lost Opportunities.

Al Othaim Markets faced operational roadblocks that slowed efficiency and decision-making: 

  • Fragmented processes across multiple suppliers and systems. 
  • No unified platform for financial and operational management. 
  • Integration issues cause delays and inefficiencies. 

A better system was needed—one that drives efficiency and business growth.

THE SOLUTION 

A Unified, Scalable Platform

Microsoft Dynamics 365 provided a fully integrated system covering: 

  • POS & Inventory Management – Real-time stock tracking & seamless sales. 
  • Financial Automation – Smarter cost control & instant reporting. 
  • Discount & Pricing Optimization – Advanced engine for managing complex promotions. 

Everything connected & optimized. 

The IMPACT

Efficiency, Accuracy, and Faster Decision-Making 
  • Instant Financial Insights – Real-time sales, payments, and revenue tracking. 
  • Offline Sales Continuity – Store Commerce app keeps operations running even without internet. 
  • Centralized Data Access – Sales data instantly available at HQ for smarter business decisions. 
  • Custom Reporting & Intelligence – PROART’s BYOD solution enabled advanced analytics. 

A seamless transformation with measurable business impact. 

WHY IT WORKED?

Efficiency, Accuracy, and Faster Decision-Making 
  • Microsoft Dynamics 365 – A powerful, scalable ERP. 
  • Al Othaim IT Team – Driving operational excellence. 
  • PROART – A strategic partner delivering expertise & execution. 

Technology + People + Expertise = Sustainable Growth. 

PROART’S ROLE

The Right Partner for the Right Solution 
  • Conducted a deep analysis of Al Othaim’s existing systems. 
  • Designed a tailored implementation roadmap. 
  • Ensured seamless ERP integration across all functions. 
  • Provided end-to-end support from planning to execution. 

Expertise that transforms businesses. 

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